Refund policy

Return and Refund Policy

Due to the nature of our products and local business practices, A Chit Taw Pet Shop does not accept returns or exchanges on any items once purchased. All sales are final. We take great care to ensure that every product — including pet food, treats, and accessories — is carefully inspected before dispatch. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photo evidence, and we will do our best to resolve the issue on a case-by-case basis. For any concerns, please reach out to us directly through our store's contact page. We appreciate your understanding and thank you for supporting our local pet shop.